RUSHED ORDERS
All music festival, holiday or event orders that are needed by a specific date must be placed as a rushed order, even if purchasing ahead of time or before the festival order deadlines.
HOW TO PLACE A RUSHED ORDER:
• Before checkout, please tap the shopping cart, in the right hand corner at the top of the website, to view your cart.
• Beneath the items that you have added to your cart, there will be a “+ add order notes” section.
• Click “+add order notes” and please type a note in the box that says “Rushed Shipping” & the date that you need your package by.
• Click checkout to proceed with shipping & payment.
EXAMPLE:
Shipping purchased at checkout is the estimated delivery time of a package after your order has been processed and shipped.
ESTIMATED DELIVERY TIMES FOR DOMESTIC SHIPPING:
DOES NOT INCLUDE SATURDAY & SUNDAY
USPS First Class: 4 to 7 business days
USPS Priority Mail: 2 to 5 business days
USPS Priority Mail Express: 1 to 4 business days
UPS Next Day Air (Express) : 1-2 business days
RUSHED ORDERS • DOMESTIC: Rushed orders for a specific event must be placed at least 7 business days prior the event date to ensure the package will arrive in time with any postal delays.
RUSHED ORDERS • INTERNATIONAL: Rushed orders for a specific event must be placed at least 30 business days prior to the event date to ensure the package will arrive in time with any postal delays.
Please do keep in mind that postal delays & holidays will affect these times frames. The estimated delivery time, once a package has left my possession, depends on the shipping you purchased at checkout (First class • Priority Mail • Priority Mail Express • UPS Next Day). You do not have to choose ‘Priority Mail Express’ or ‘UPS Next Day’ shipping at checkout for rushed orders. However, please choose ‘Priority Mail Express’ or ‘UPS Next Day’ shipping for 1-4 business day delivery, or if ordering less than 7 days prior to the date you need it by.
After you place a rushed order: Your package will be shipped out the same day / following day. If your order is placed after 4PM EST, your package will ship the following day.
If you forgot to add rushed shipping to your order: Please contact through the contact form as soon as possible to inform me that your order is a rushed order. The contact form can be located in the menu bar.
If you do not need your item within 7 business days, you do not need to upgrade your shipping label when upgrading your order to rushed. If your order is needed in less than 7 business days, it is recommended to upgrade your shipping label to hopefully ensure your package can arrive in time.
Please note that if you decide to upgrade your shipping to a quicker shipping option (ex: priority mail to priority mail express), shipping label upgrades can only be done if your package has not shipped. A fee will apply for all shipping upgrades as you are responsible for paying the invoice for the shipping difference prior to your package being shipped. This is only if you want to change your shipping label to upgraded shipping.
If you do not leave a note in your order beforehand in the ‘order special instructions’ box that says ‘rushed shipping‘, your package will ship out within the same frame as domestic shipping which is currently 7-14 business days.
Ordinary Selenophile is not responsible for your order not getting to you in time for your event if you did not place a rushed order, or if you paid for express shipping & there is a delay with the postal service. Thank you for understanding.